Monday, June 30, 2008

More Fabu Customer Feedback!

Regarding Richard (again!):
"Just a quick note of thanks to tell you how delighted we were with Richard Cunnington's service. Your in-home consultation is one of the best kept secrets in Seattle. As someone who spent a month buying paint samples all over town, only to score a series of 'near misses' for our exterior job, I was thrilled with how quickly Richard was able to get to the right answers, and to develop solutions we had not previously considered."

Friday, June 27, 2008

An Ode to Krud Kutter

A single squirt is all it takes
To make me look like I worked all day
Painting woodwork, walls and doors
When what I really did was sponging chores
Smeared with fingerprints, dust and grime
Getting the house on the market, who has the time?

Step in Krud Kutter, tho spelled so wrong
It makes we want to bust into song!
Non-toxic - and biodegradable to boot
It makes my house look good and it’s good for me, too
A favorite tool to rely upon
My secret weapon to help me along

My only wish, if truth be told
Is that it be packaged in a style less bold
Perhaps add a scent to make me happy
While I slog through the grime that looks so crappy
But branding aside, I’ve one final thought
I really love Krud Kutter a lot!

Tuesday, June 10, 2008

Great Daly's Customer Feedback!

Nothing makes me happier than hearing from our fabulous customers about their positive experiences with our staff. Here are a couple quotes from two letters that arrived yesterday (Two in one day! How cool is that?!?!?!)

This one is about Richard Cunnington, one of our Seattle designers:
"He listens so well, gives advice thoughtfully, is practical, unpretentious and, most importantly, enthusiastic, fun and positively brimming with good ideas.
Actually, we miss seeing him! We'll have to find another project!"

I think we shall have to start calling him 'Saint Richard'!

Here's another excerpt from a letter praising Bill Davis, our Seattle Contractor Sales manager:
"I recently experienced incredible follow through and service at your store."..."I wish to thank Bill for his attentiveness and assistance. Bill's approach and expertise exemplifies what I expected when I went to Daly's. I always prefer to do business with a local store like Daly's and felt comfortable going there based on a recommendation from my contractor"

That's high praise, indeed.

Monday, June 02, 2008

Almost All WHITE Walls!

Lately, I've been distracted with a new adventure - we are buying a new house (well, new to us) and the walls are almost all painted white! Okay, one taupe wall in the main living area - but it's not what you would call 'risky' in its taupyness.

I have made a decision about this... I am going to embrace the white. Currently, the only thing white in our old house is the trim, so this is a complete shift in thinking.

Not only that, but the architecture is contemporary, the house is filled with great angles and ceiling lines. Interestingly, the home was designed, built and inhabited by the single-owner architect couple, so the space feels very pure - maybe white won't be so bad after all.

I wonder if anyone is taking bets on how long it will be before the white is gone...